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	<title>Aren Cambre&#039;s Blog &#187; Whine</title>
	<atom:link href="http://arencambre.com/blog/category/whine/feed/" rel="self" type="application/rss+xml" />
	<link>http://arencambre.com/blog</link>
	<description>Technology, politics, and stuff</description>
	<lastBuildDate>Mon, 30 Aug 2010 02:42:21 +0000</lastBuildDate>
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		<title>USPS quadruple fail</title>
		<link>http://arencambre.com/blog/2010/02/06/usps-quadruple-fail/</link>
		<comments>http://arencambre.com/blog/2010/02/06/usps-quadruple-fail/#comments</comments>
		<pubDate>Sat, 06 Feb 2010 20:42:26 +0000</pubDate>
		<dc:creator>Aren Cambre</dc:creator>
				<category><![CDATA[Politics]]></category>
		<category><![CDATA[Reviews]]></category>
		<category><![CDATA[Whine]]></category>

		<guid isPermaLink="false">http://arencambre.com/blog/?p=999</guid>
		<description><![CDATA[USPS screwed up part of my son&#8217;s birthday. My mother sent him an overnight package, but USPS failed four times: Took 3 days to deliver the overnight package. Demanded a signature even though my mother marked the &#8220;WAIVER OF SIGNATURE&#8221; box and signed appropriately. Claimed to have left a notice (that I needed to pick [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://arencambre.com/blog/wp-content/uploads/2010/02/Uspslogo.png"><img class="alignright size-full wp-image-1000" title="USPS logo" src="http://arencambre.com/blog/wp-content/uploads/2010/02/Uspslogo.png" alt="" width="180" height="183" /></a>USPS screwed up part of my son&#8217;s birthday. My mother sent him an overnight package, but USPS failed four times:</p>
<ol>
<li>Took 3 days to deliver the overnight package.</li>
<li>Demanded a signature even though my mother marked the &#8220;WAIVER OF SIGNATURE&#8221; box and signed appropriately.</li>
<li>Claimed to have left a notice (that I needed to pick up the package personally), but in fact declined to do so.</li>
<li>Never re-notified me that the package was waiting. I finally found out because my mother asked me about it. I was able to call the local post office 2 hours before they would have returned it as undeliverable.</li>
</ol>
<p>Go to <a href="http://usps.gov">http://usps.gov</a> and check on package <strong>EH45 2451 528U S</strong> if you want to see this incompetence for yourself.</p>
<p>I say <a href="http://money.cnn.com/2009/08/03/news/companies/usps_postal_service_privatize.fortune/index.htm">privatize</a> and de-unionize the USPS and let it sink under its own massive debt. And deregulate first class mail delivery. Of course, Democrats will <a href="http://www.nalc.org/news/bulletin/PDF2007/Bull07-10.pdf">oppose</a> this because government largesse and union intransigence are their job security.</p>
<p>In case you think I&#8217;m being vindictive, de-unionization would be the biggest gift we could give the USPS as it would create a competitive advantage over heavily unionized UPS and FedEx.</p>
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		<slash:comments>3</slash:comments>
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		<title>Party gift bags: who invented that crap?</title>
		<link>http://arencambre.com/blog/2009/02/05/party-gift-bags-who-invented-that-crap/</link>
		<comments>http://arencambre.com/blog/2009/02/05/party-gift-bags-who-invented-that-crap/#comments</comments>
		<pubDate>Fri, 06 Feb 2009 04:14:16 +0000</pubDate>
		<dc:creator>Aren Cambre</dc:creator>
				<category><![CDATA[Whine]]></category>

		<guid isPermaLink="false">http://arencambre.com/blog/?p=651</guid>
		<description><![CDATA[Every time my son particpates in a birthday party for a daycare classmate, he gets a party bag. Invariably it contains a #2 pencil, erasers, a piece of candy or two, and cheap, plastic junk. Summary of inevitable outcome: Plastic junk goes in the trash. Bag goes in the trash. We don&#8217;t have a pencil [...]]]></description>
			<content:encoded><![CDATA[<p>Every time my son particpates in a birthday party for a daycare classmate, he gets a party bag. Invariably it contains a #2 pencil, erasers, a piece of candy or two, and cheap, plastic junk.</p>
<p>Summary of inevitable outcome:</p>
<ul>
<li>Plastic junk goes in the trash.</li>
<li>Bag goes in the trash.</li>
<li>We don&#8217;t have a pencil sharpener, so pencil goes in the trash.</li>
<li>The kid doesn&#8217;t use pencils. So we don&#8217;t use erasers. So they wander around his room for a couple of days before hitting the trash.</li>
<li>Most the time, the candy is nasty and gets trashed.</li>
</ul>
<p>What purpose do gift bags serve?</p>
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		<slash:comments>2</slash:comments>
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		<title>So much for &#8220;it just works&#8221;</title>
		<link>http://arencambre.com/blog/2008/06/12/so-much-for-it-just-works/</link>
		<comments>http://arencambre.com/blog/2008/06/12/so-much-for-it-just-works/#comments</comments>
		<pubDate>Thu, 12 Jun 2008 22:21:49 +0000</pubDate>
		<dc:creator>Aren Cambre</dc:creator>
				<category><![CDATA[Technology]]></category>
		<category><![CDATA[Whine]]></category>

		<guid isPermaLink="false">http://arencambre.com/blog/?p=428</guid>
		<description><![CDATA[I was issued an Apple MacBook Pro at work today. We are about to deploy some Apple servers, and apparently server administration works better if done from a Mac OS X client. Construction, aesthetics, fit and finish, and design seem more refined than typical PC laptops. However, after I installed an AirPort update, I ran [...]]]></description>
			<content:encoded><![CDATA[<p>I was issued an Apple MacBook Pro at work today. We are about to deploy some Apple servers, and apparently server administration works better if done from a Mac OS X client.</p>
<p>Construction, aesthetics, fit and finish, and design seem more refined than typical PC laptops.<br />
<img src="/gallery2/main.php?g2_view=core.DownloadItem&amp;g2_itemId=8243" alt="" /></p>
<p>However, after I installed an AirPort update, I ran Safari and then installed iTunes. Safari crashed HARD. I couldn&#8217;t even force quit it. Because of that, I couldn&#8217;t even restart the computer. It just refused to close out the OS.</p>
<p>So I had to power the thing off by holding down the power button for 5 seconds.</p>
<p>Powering back on, I get this nasty error:<br />
<img src="/gallery2/main.php?g2_view=core.DownloadItem&amp;g2_itemId=8237" alt="" /></p>
<p>Yeah, that&#8217;s right, <a href="http://en.wikipedia.org/wiki/Kernel_Panic">kernel panic</a>! As in &#8220;game over.&#8221; As in, &#8220;you&#8217;re gonna reinstall from scratch.&#8221;</p>
<p>One hour later I&#8217;m back up&#8211;after reinstalling from scratch! With some help, I learned how to hold down Option to force the equivalent of pressing F8 in Windows. I erased the old image and installed a whole new OS.</p>
<p>For all of Windows&#8217;s faults, Vista has never left me <em>this</em> stranded!</p>
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		<slash:comments>5</slash:comments>
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		<title>Greenwashing the Green Spot</title>
		<link>http://arencambre.com/blog/2008/05/27/greenwashing-the-green-spot/</link>
		<comments>http://arencambre.com/blog/2008/05/27/greenwashing-the-green-spot/#comments</comments>
		<pubDate>Wed, 28 May 2008 03:49:05 +0000</pubDate>
		<dc:creator>Aren Cambre</dc:creator>
				<category><![CDATA[Health]]></category>
		<category><![CDATA[Interesting]]></category>
		<category><![CDATA[Whine]]></category>

		<guid isPermaLink="false">http://arencambre.com/blog/?p=421</guid>
		<description><![CDATA[A nearby gas station called the Green Spot recently opened. The prior owners (when it was a Mobil) had gas prices far well above market, so I appreciate that the new owners charge the same for gas as everyone else. But I had to suspend my gag reflex after reading greenwashing in my local community [...]]]></description>
			<content:encoded><![CDATA[<p>A nearby gas station called the <a href="http://www.greenspotmarket.com/">Green Spot</a> recently opened. The prior owners (when it was a Mobil) had gas prices far well above market, so I appreciate that the new owners charge the same for gas as everyone else.</p>
<p>But I had to suspend my gag reflex after reading <a href="http://en.wikipedia.org/wiki/Greenwash">greenwashing</a> in my <a href="http://www.advocatemag.com/">local community magazine</a> (pages 24 and 25 of this <a href="http://www.advocatemag.com/uploads/pdf/01_ED6_08.pdf">19MB PDF</a>&#8211;yikes!). According to a quote they got from co-owner Alvaro Garza, &#8220;our mission is to reduce our carbon footprint by offering an alternative lifestyle&#8230;&#8221;</p>
<p>Specific examples of where carbon footprints aren&#8217;t being lowered:</p>
<ul>
<li>They sell biodiesel gas, which has several critical flaws. Even if you could argue that these flaws could someday be resolved, the fact remains that current consumption of biofuels almost certainly causes more harm than good. For example:
<ul>
<li>Several studies show that production and use of biofuels <strong>produces more carbon emissions </strong>than just burning plain gas. (<a href="http://en.wikipedia.org/wiki/Biofuels#Carbon_emissions">link</a>)</li>
<li>It takes <strong>more energy </strong>to produce biofuels than they save, which in turn increases carbon emissions, oil importation, and our trade deficit. (<a href="http://www.opinionjournal.com/weekend/hottopic/?id=110008530">link</a>)</li>
<li>Biofuel production increases prices of food, <strong>starving the poor</strong>. (<a href="http://en.wikipedia.org/wiki/Food_vs_fuel">link</a>)</li>
</ul>
</li>
<li>They sell organic goods, production of which require more energy (carbon!) and land than conventional foods. (<a href="http://www.wired.com/science/planetearth/magazine/16-06/ff_heresies_03organics">link</a>)</li>
<li>The article&#8217;s feature picture depicts a Jeep Liberty SUV. In addition to being an iconic member of a gas guzzling class of vehicles, it has the worst or 2nd worst fuel economy in recent Consumer Reports small SUV comparisons. (The diesel raised it from worst to 2nd worst; several gas-engined SUVs with higher overall ratings got better mileage.)<br />
<img src="/gallery2/main.php?g2_view=core.DownloadItem&amp;g2_itemId=8221" alt="" /><br />
(This image stolen from <a href="http://www.advocatemag.com/home.html">Advocate Publishing</a>.)</li>
</ul>
<p>And it sounds like a lot of what they sell are carb-loaded snacky foods. Ladies and gentlemen, refined carbs are refined carbs. The refined carbs from organic sugar cane and fresh fruit juices make you just as fat and unhealthy (and ultimately requiring more carbon-intensive health care services) as the corn syrup in Coke.</p>
<p>You may think I hate the Green Spot. I don&#8217;t. It&#8217;s convenient, gas prices are finally fair at that location, and they have neat stuff inside. I want them to succeed.</p>
<p>However, I was brought up in a home where the breadwinner toiled for and was employed by a nonprofit. I work with a couple of nonprofits. I value nonprofits. They deserve our charity; supporting them achieves a higher moral purpose.</p>
<p>I resent when for-profits steal altruism for their own personal gain, and I feel that&#8217;s what&#8217;s going on here with greenwashing the Green Spot. Support the Green Spot where they provide a value to you, but don&#8217;t do it because you naively think you&#8217;re supporting some environmental moral good.</p>
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		<title>American Airlines&#8217;s $30 baggage tax: deceptive and dishonest</title>
		<link>http://arencambre.com/blog/2008/05/27/american-airliness-30-baggage-tax-deceptive-and-dishonest/</link>
		<comments>http://arencambre.com/blog/2008/05/27/american-airliness-30-baggage-tax-deceptive-and-dishonest/#comments</comments>
		<pubDate>Wed, 28 May 2008 02:55:21 +0000</pubDate>
		<dc:creator>Aren Cambre</dc:creator>
				<category><![CDATA[Finance]]></category>
		<category><![CDATA[Travel]]></category>
		<category><![CDATA[Whine]]></category>

		<guid isPermaLink="false">http://arencambre.com/blog/?p=420</guid>
		<description><![CDATA[American Airlines&#8217;s new $30 baggage tax is deceptive and dishonest: DECEPTION: It&#8217;s not $15 as advertised. It&#8217;s $15 each way. That&#8217;s a whopping $30 tax for the vast majority of passengers. DISHONEST: It&#8217;s not upfront. All costs incurred by the vast majority of passengers should be upfront and non-hidden. Otherwise, it&#8217;s much more difficult to [...]]]></description>
			<content:encoded><![CDATA[<p><img class="alignright" style="float: right;" src="/gallery2/main.php?g2_view=core.DownloadItem&amp;g2_itemId=8217" alt="American Airlines Sucks!" width="350" height="54" />American Airlines&#8217;s new $30 baggage tax is deceptive and dishonest:</p>
<ol>
<li><strong>DECEPTION: It&#8217;s not $15 as advertised.</strong> It&#8217;s $15 <em>each way</em>. That&#8217;s a whopping $30 tax for the vast majority of passengers.</li>
<li><strong>DISHONEST: It&#8217;s not upfront.</strong> All costs incurred by the vast majority of passengers should be upfront and non-hidden. Otherwise, it&#8217;s much more difficult to do an apples-to-apples comparison of competitors. <a href="http://orbitz.com/">Orbitz</a> and <a href="http://travelocity.com/">Travelocity</a> won&#8217;t be able to tell you that American Airlines will cost $30 more than listed. (This is a big reason why service industry loves tips: lets them create an illusion of lower prices.)</li>
</ol>
<p>In a <a href="http://blogs.dallasobserver.com/unfairpark/2008/05/aas_tim_wagner_will_now_answer.php">lengthy missive</a>, AA&#8217;s PR chief Tim Wagner claims this is necessary to recoup costs. Sorry, Tim, nothing justifies dishonesty and deception.</p>
<p>My wife and I may both fly this summer. Even though we will be reimbursed, we are doing whatever we can to avoid American Airlines.</p>
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		<title>SLR is Stupid</title>
		<link>http://arencambre.com/blog/2008/03/03/slr-is-stupid/</link>
		<comments>http://arencambre.com/blog/2008/03/03/slr-is-stupid/#comments</comments>
		<pubDate>Tue, 04 Mar 2008 04:13:29 +0000</pubDate>
		<dc:creator>Aren Cambre</dc:creator>
				<category><![CDATA[Technology]]></category>
		<category><![CDATA[Whine]]></category>

		<guid isPermaLink="false">http://arencambre.com/blog/2008/03/03/slr-is-stupid</guid>
		<description><![CDATA[SLR is an archaic technology, first patented in 1861 (!). It is of no use for the vast majority of digital camera users. It is still perceived as a premium mainly because of camera manufacturer marketing and uninformed apologists. SLR just means that a series of mirrors and lenses allows the photographer to to &#8220;look&#8221; [...]]]></description>
			<content:encoded><![CDATA[<p><img src="/gallery2/d/7315-2/Minolta_XD-11.jpg" alt="Old SLR camera" align="right" height="225" width="300" />SLR is an archaic technology, first patented in <em>1861</em> (!). It is of no use for the vast majority of digital camera users. It is still perceived as a premium mainly because of camera manufacturer marketing and uninformed apologists.</p>
<p>SLR just means that a series of mirrors and lenses allows the photographer to to &#8220;look&#8221; through the main camera lenses.</p>
<p>Guess what? Digital cameras already do this!</p>
<p>When you look at the LCD preview screen, you are <em>already </em>&#8220;looking&#8221; through the main lenses. These days, SLR is a redundant feature that only increases size, heft, and fragility.</p>
<p>Wikipeida says these features are common to <a href="http://en.wikipedia.org/wiki/Digital_single-lens_reflex_camera">digital SLR cameras</a>:</p>
<ul>
<li>Parallax-free <strike>optical</strike> viewfinder</li>
<li>Fast phase-detection autofocus</li>
<li>Interchangeable lenses</li>
<li>Sensor size and quality</li>
<li>Depth-of-field control</li>
<li>Angle of view</li>
<li>Mode dial</li>
</ul>
<p>If you scratch out the word &#8220;optical&#8221; (as I did above), none of these features have anything to do with SLR technology. Well, maybe fast phase-detection autofocus has a minor relationship with SLR due to its need to use an additional sensor, but that problem can easily be mitigated with technology similar to <a href="http://en.wikipedia.org/wiki/Digital_single-lens_reflex_camera#DSLRs_with_live_preview">DSLRs that have live previews</a>. All of these features could work fine on cameras lacking SLR junk.</p>
<p>A while back, car manufacturers started bundling options, a blatant profit-enhancing move. Now, on many cars, you can&#8217;t get certain options without getting all sorts of unrelated options in a bundle. For example, you usually have to order a bundle of several luxury options to get a built in navigation system (a <a href="http://www.thetruthaboutcars.com/?p=3874">bad idea</a>, by the way).</p>
<p>Digital SLR is the same thing. If you want a &#8220;really, really good camera&#8221;, manufacturers have strongly marketed that digital SLR is the only way to go. It&#8217;s unfortunate and unacceptable that manufacturers won&#8217;t give us advanced options like standard interchangeable lenses without also bundling costly, archaic SLR technology.</p>
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		<title>Is lauan underlay really that bad?</title>
		<link>http://arencambre.com/blog/2007/09/16/is-lauan-underlay-really-that-bad/</link>
		<comments>http://arencambre.com/blog/2007/09/16/is-lauan-underlay-really-that-bad/#comments</comments>
		<pubDate>Mon, 17 Sep 2007 03:28:37 +0000</pubDate>
		<dc:creator>Aren Cambre</dc:creator>
				<category><![CDATA[House]]></category>
		<category><![CDATA[Interesting]]></category>
		<category><![CDATA[Whine]]></category>

		<guid isPermaLink="false">http://arencambre.com/blog/2007/09/16/is-lauan-underlay-really-that-bad</guid>
		<description><![CDATA[Lauan plywood is a controversial flooring underlay. I went with 5.2mm lauan plywood from my local Home Depot with a recent flooring project because it seemed like the &#8220;obvious&#8221; choice. It&#8217;s recommended all over the internet on seemingly reputable sites, the University of Massachusetts recommends it,  a major tile manufacturer recommends it,  and my Home [...]]]></description>
			<content:encoded><![CDATA[<p>Lauan plywood is a controversial flooring underlay.</p>
<p>I went with 5.2mm lauan plywood from my local Home Depot with a recent flooring project because it seemed like the &#8220;obvious&#8221; choice. It&#8217;s recommended all over the internet on seemingly reputable sites, the University of Massachusetts <a href="http://www.umass.edu/bmatwt/publications/articles/underlayment.html">recommends</a> it,  a major tile manufacturer <a href="http://www.congoleum.com/pdf/subfloor_uderlay_recomm.pdf">recommends</a> it,  and my Home Depot <a href="http://www.amazon.com/Home-Improvement-1-2-3-Expert-Advice/dp/0696213273"><em>Home Improvement 1-2-3</em></a> book recommends it.</p>
<p>However, after going through <em>six and a half pounds</em> of 6d 2&#8243; ring shank nails and hours upon hours of work with my wife, I found some web sites highly critical of lauan.</p>
<p>Some allege that lauan board is inferior to regular plywood for various reasons, including inability to resist indentation, hygroscopic properties, oils in the wood, and so on. This is generally the <a href="http://www.fcimag.com/CDA/Articles/Feature_Article/9794549e38c5e010VgnVCM100000f932a8c0____">opinion</a> taken by an author for Floor Covering International.</p>
<p>I freaked out. We were in the middle of a major weekend project, we had no time for major problems, and going back would be a giant setback.</p>
<p>To add insult to injury, when we were finally ready to apply the tiles, we found instructions inside the box. The very first line of instruction read, &#8220;Do not use mahogany plywood.&#8221; <strong>AAAUUGGHH!!!</strong> (While technically incorrect, &#8220;mahogany plywood&#8221; commonly refers to lauan.)</p>
<p>We went ahead and finished the project as is because we had no better alternative.</p>
<p>Since then, I&#8217;ve calmed down. My experience working with the wood and further thinking suggests:</p>
<ol>
<li>Lauan plywood resists dings well. It took a solid, direct hammer blow to dent it, and those blows didn&#8217;t dent it too badly.</li>
<li>Running our refrigerator over some bare lauan didn&#8217;t do a thing to it.</li>
<li>The criticisms of lauan aren&#8217;t objective, nor are they quantitative. They appear to be both communally reinforced and based on fuzzy memories. I also suspect that <a href="http://en.wikipedia.org/wiki/Confirmation_bias">confirmation bias</a> may influence these detractors to blame lauan for bad projects that may have been affected by other factors such as bad installation practices.</li>
<li>The only lauan in the plywood is actually an extremely thin top surface. As far as I could tell, the rest of the plywood is regular wood you might find anywhere.</li>
<li>Lauan is used in boatmaking because of its water <em>resistant</em> properties.</li>
<li>We primed the wood. While this isn&#8217;t a sealer per se, it should act as an additional barrier, reduce any moisture-related problems.</li>
</ol>
<p>I am not flooring expert, but the evidence suggests that lauan is actually a fine underlay choice as long as you get the right quality.</p>
<p>The only valid criticism might be that lauan is a tropical wood and its use may contribute to tropical deforestation. However, even then, there are lauan tree farms, so this might be able to be managed?</p>
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		<title>Texas fishing license = revenue</title>
		<link>http://arencambre.com/blog/2007/08/11/texas-fishing-license-revenue/</link>
		<comments>http://arencambre.com/blog/2007/08/11/texas-fishing-license-revenue/#comments</comments>
		<pubDate>Sat, 11 Aug 2007 20:40:37 +0000</pubDate>
		<dc:creator>Aren Cambre</dc:creator>
				<category><![CDATA[Boy Scouts]]></category>
		<category><![CDATA[Politics]]></category>
		<category><![CDATA[Whine]]></category>

		<guid isPermaLink="false">http://arencambre.com/blog/2007/08/11/texas-fishing-license-revenue/</guid>
		<description><![CDATA[At a recent Boy Scout Roundtable meeting, a Texas Parks and Wildlife police officer talked about what adult leaders should know before taking their packs and troops fishing. A surprising fact was that White Rock Lake, an inner-city Dallas lake, is among the cleanest and most diverse sources of fish. Toward the end of the [...]]]></description>
			<content:encoded><![CDATA[<p>At a recent Boy Scout Roundtable meeting, a Texas Parks and Wildlife police officer talked about what adult leaders should know before taking their packs and troops fishing.</p>
<p>A surprising fact was that <a href="http://www.tpwd.state.tx.us/fishboat/fish/recreational/lakes/white_rock/">White Rock Lake</a>, an inner-city Dallas lake, is among the cleanest and most diverse sources of fish.</p>
<p>Toward the end of the Q&amp;A period, I asked, &#8220;What is the purpose of <a href="http://www.tpwd.state.tx.us/business/licenses/public/recreational/">licensing</a> recreational fishers?&#8221;</p>
<p>Short answer: revenue. He could not identify any other purpose, although he waxed eloquently about where the revenue went.</p>
<p>&#8220;License&#8221; revenue generated $80 million of gross income in 2006-2007 (<a href="http://www.tylerpaper.com/apps/pbcs.dll/article?AID=/20070802/SPORTS0202/708010315">source</a>). Subtract $7.7 &#8220;license&#8221; issuance costs (<a href="http://www.tpwd.state.tx.us/business/feedback/meetings/2006/0824/agenda/item_8/#itema">source</a>), and subtract TPWD&#8217;s $45 million law enforcement budget, the <em>minimum</em> profit is $27.3 million. The profit is likely several millions higher because not all TPWD enforcement time is spent punishing un-&#8221;licensed&#8221; fishers.</p>
<p>Possessing a license is supposed to be certification that you meet a standard. We&#8217;re all familiar with the driver&#8217;s license, but there are many other forms of licensing, such as refrigerant purchase licenses, concealed carry licenses, etc.</p>
<p>Having money taken from you is not a &#8220;standard.&#8221; Calling this function a license cheapens the term and fuels cynicism. Just call it what it is: a tax.</p>
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		<title>Long Day</title>
		<link>http://arencambre.com/blog/2007/04/26/long-day/</link>
		<comments>http://arencambre.com/blog/2007/04/26/long-day/#comments</comments>
		<pubDate>Fri, 27 Apr 2007 02:41:33 +0000</pubDate>
		<dc:creator>Aren Cambre</dc:creator>
				<category><![CDATA[Aren]]></category>
		<category><![CDATA[Whine]]></category>

		<guid isPermaLink="false">http://arencambre.com/blog/2007/04/26/long-day/</guid>
		<description><![CDATA[Today was a long day. 7:00 AM: Breakfast meeting with &#8220;Key 3&#8243; of my local Boy Scout district. 8:00 AM: Work. 2:00 PM: Dallas City Plan Commission, where I spoke on behalf of a project (I&#8217;ll write more later) 5:00 PM: Find out that the speaker for this evening&#8217;s neighborhood association meeting cannot attend (has [...]]]></description>
			<content:encoded><![CDATA[<p>Today was a long day.</p>
<p>7:00 AM: Breakfast meeting with &#8220;Key 3&#8243; of my local Boy Scout <a href="http://www.whiterockdistrict.org/">district</a>.</p>
<p>8:00 AM: <a href="http://smu.edu/its/">Work</a>.</p>
<p>2:00 PM: <a href="http://www.dallascityhall.com/meetings/city_plan_commission.html">Dallas City Plan Commission</a>, where I spoke on behalf of a <a href="http://people.smu.edu/acambre/emeraldisle/">project</a> (I&#8217;ll write more later)</p>
<p>5:00 PM: Find out that the speaker for this evening&#8217;s neighborhood association meeting cannot attend (has to do with the Plan Commission thing)</p>
<p>5:50 PM: Visit vet to talk about how to deal with my dog&#8217;s heartworms (I&#8217;ll write more later)</p>
<p>6:30 PM (right after I get home): Plan neighborhood association meeting.</p>
<p>7:00 PM: <a href="http://lakeparkestates.org/">Neighborhood association</a> quarterly meeting and annual elections. (I got elected president again!)</p>
<p>8:40 PM: Run back to meeting place to retrieve lost camera.</p>
<p>9:15 PM: Finally run through the day&#8217;s missed emails.</p>
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		<title>How Intuit TurboTax Blew It</title>
		<link>http://arencambre.com/blog/2007/04/11/how-turbo-tax-blew-it/</link>
		<comments>http://arencambre.com/blog/2007/04/11/how-turbo-tax-blew-it/#comments</comments>
		<pubDate>Thu, 12 Apr 2007 04:11:02 +0000</pubDate>
		<dc:creator>Aren Cambre</dc:creator>
				<category><![CDATA[Finance]]></category>
		<category><![CDATA[Whine]]></category>

		<guid isPermaLink="false">http://arencambre.com/blog/2007/04/11/how-turbo-tax-blew-it/</guid>
		<description><![CDATA[Since 2000, I have used Intuit&#8217;s TurboTax Online tax filing system. It was a great, affordable online tax preparation utility that slashed tax preparation effort. My finances are straightforward enough to use TurboTax&#8217;s $20 product, which is now free! They screwed it up. See the two buttons on the bottom of this page? If you [...]]]></description>
			<content:encoded><![CDATA[<p>Since 2000, I have used Intuit&#8217;s <a href="http://turbotax.intuit.com/">TurboTax Online</a> tax filing system. It was a great, affordable online tax preparation utility that slashed tax preparation effort. My finances are straightforward enough to use TurboTax&#8217;s $20 product, which is now <a href="http://turbotax.intuit.com/tax_products/learn_free.jhtml">free</a>!</p>
<p>They screwed it up. See the two buttons on the bottom of this page?<br />
<a href="http://arencambre.com/blog/wp-content/uploads/2007/04/turbotaxshenanigan.png" title="Turbo Tax Shenanigan"><img src="http://arencambre.com/blog/wp-content/uploads/2007/04/turbotaxshenanigan.png" alt="Turbo Tax Shenanigan" style="max-width: 586px; width: 100%;"/></a></p>
<p>If you click on <strong>Maximize My Deductions</strong>, that $0 product magically becomes $50. Not only does this surcharge buy you a gimmicky extra, you can&#8217;t &#8220;undo&#8221; it. Worst yet, you get no warning that you&#8217;re about to be soaked $50. It takes multiple clicks to get from this page to <a href="http://turbotax.intuit.com/tax_products/online_products.jhtml">anything</a> advising you of this charge.</p>
<p><a href="http://turbotax.intuit.com/tax_products/learn_deluxe.jhtml">Deduction Maximizer</a> is a &#8220;gimmick&#8221; because all it really does is phrase deduction questions somewhat differently. Unless you&#8217;re a financial moron or have really bizarre finances, this feature won&#8217;t affect your taxes.</p>
<p>I checked throughout TurboTax&#8217;s system to see if I could undo this, but no such option was available. Then I tried to chat with an online assistant, but that entailed a 20 minute wait.</p>
<p>Thankfully, TurboTax doesn&#8217;t make you pay until the very end. Presumably because of this, the online product&#8217;s &#8220;<a href="http://turbotax.intuit.com/corp/guarantees.jhtml#satisfaction">satisfaction guarantee</a>&#8221; is simply that you don&#8217;t pay until you&#8217;re satisfied. (Of course, you can&#8217;t see your forms, get final data, or file electronically until you pay!)</p>
<p>Fortunately, enough information was available so that could go back through the system and pull out all the key information. Slapping that into paper <a href="http://www.irs.gov/formspubs/lists/0,,id=97817,00.html">IRS forms</a> only took an hour. TurboTax&#8217;s tax refund estimate was within pennies of what I got doing it manually.</p>
<p>I am dissatisfied with TurboTax, so they didn&#8217;t get my money.</p>
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